Forum Discussion

RecMarsh's avatar
RecMarsh
Honored Guest
5 months ago

Pc not detecting pair with Meta Quest 3

I’ve been trying to pair my Meta Quest 3 with my gaming laptop using Air Link. On my Quest 3, I can select my PC and press “Pair,” but nothing happens—no prompt appears on my PC, and the headset does not connect.

Using a Link Cable works perfectly fine, but I don’t have a high-quality cable, so I would like to use Air Link instead, as it would be much more convenient.

I’ve also noticed that other people on the forums are experiencing the same problem, and the ones I’ve seen all seem to be using laptops or gaming laptops. I’m not sure if this is related, but it could be worth noting

Things ive tried

Both PC and Quest are on the same 5 GHz network.

Firewall and antivirus disabled.

Oculus PC app run as administrator.

Oculus services restarted.

Reinstalled Oculus PC app completely.

Verified router allows LAN communication

Confirmed Air Link is enabled in headset and PC.

Setup details:

PC: Laptop with RTX 3050 GPU

OS: Windows 11

Quest: Quest 3

Oculus PC app: Newest version

airlink
Pairing
pc
quest 3

1 Reply

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager
    5 months ago

    Hey there RecMarsh, thanks for reaching out. 

     

    We completely understand that you're keen to use AirLink. 

     

    Thank you for being proactive in trying to troubleshoot the issue. 

     

    It would appear that your graphics card is not compatible with Link. For a list of minimum and recommended requirements, please click here.

     

    If you have any questions regarding this, please don't hesitate to reach out.