PC VR / Rift
I purchased a Rift S–compatible title. The order is completed and visible in my account, but the PC VR entitlement was not granted. The app does not appear in my Meta Quest Link desktop library and n...
Forum Discussion
Hi Rhafi 🙂
Did you buy the pc version or the Quest version of the game?
I know, it's cross buy and actually it shouldn't matter where you buy it.....
....but there are other posts from users having issues with several(not all) cross buy games to download/install the pc version.
Crossbuy doesn’t work | Meta Community Forums - 1359878
Contact support via email, chat or WhatsApp HERE
And maybe also send a bug report.
I don’t really know if support will help. I’ve bought Vader immortal 1 and 3 on Quest and I can’t even claim them on Quest link, and then when I gave up and finally contacted support they kept wanting to factory reset my Oculus Quest which had nothing to do with any of it.
So if you contact Meta they most likely won’t do much besides want to factory reset your quest (if you have one) and even when I tried to move away from the topic of factory reseting my headset they always found a way to go back to that topic or completely ignore what you said you were having the issue on