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goddess1825's avatar
goddess1825
Honored Guest
5 months ago

Pre Paid card

My son has the meta quest 3s and he put a $60 gift card into the wrong oculus account which has only one email attached to the account. It shows on the app he has $60 but not on the meta quest. Is there a way to link the accounts so he can use the $60. They are only under one email but the profile name is different on the app to the actual oculus device. 
thanks for any help you can give. 

Meta Quest 3

1 Reply

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager
    5 months ago

    Hi goddess1825,

     

    Thanks for reaching out.

     

    We understand your son is keen to get using his $60 gift card, therefore, we'd be more than happy to look into this for you. 

     

    Would you mind sending us a private message so we can gather some information. You can do so by going to our profile page or by clicking here.

     

    Hope to hear from you soon!