Forum Discussion

archerbachfuhmee's avatar
archerbachfuhmee
MHCP Member
5 months ago

PTC V81 - No access to edit worlds

The worlds app no longer goes to the world selector island, it goes straight to the new horizon central. The new menu in central doesn't have a tab or option to select my own worlds for editing. 

As of now I have to jump to a different world and use the old menu to go to it.

4 Replies

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Hey there,

     

    We saw your post and wanted to lend a hand.

     

    Having an issue with the world selector isn't ideal as we want our players to have the best experience possible creating and editing their worlds to their liking. We recommend submitting a bug report as soon as possible so we can take a deeper look into the issue! We'll leave steps below on how to submit a bug report: 

     

    1. Open the Horizon Worlds app.

    2. Ensure that the user is able to launch the app.

    3. Then, while holding both of the controllers, press down simultaneously the A&B buttons on the right controller and the X&Y buttons on the left controller.

    4. Pressing all four buttons will start the process of the bug collection. Have the user submit details of the issue.

    5. They can use “key words” to describe their experience, such as:

    • Any error message
    • Location of the issue: ”creator menu settings missing”, “Arena Clash tracking off”, etc.

    6. Once the user submits the bug report our engineering team will be able to triage the issue more effectively.

     

    If you need any further help please don't hesitate to get in touch with us privately as we we would be happy to help! Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport.

     

    Next, click "Send a Message" to privately message us!

     

    Please remember, you must be signed into the community first to send us a private message.

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Hey there,

     

    We just wanted to check up with you and see if the issues been resolved?

     

    If the issue still persists please get in touch with us privately as we would love to help! Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport.

     

    Next, click "Send a Message" to privately message us!

     

    Please remember, you must be signed into the community first to send us a private message.

    • archerbachfuhmee's avatar
      archerbachfuhmee
      MHCP Member

      Yes the issue has been resolved. Opening the worlds app now takes you to the worlds island again. Although I'd like to see that updated to match the style and new look lf the immersive home and the new central

      • MetaStoreHelp's avatar
        MetaStoreHelp
        Community Manager

        Hi again archerbachfuhmee,

         

        We're thrilled to hear your issue has been resolved and you are able to edit your worlds again! We always welcome feedback from our community and would advise you to keep your eyes peeled for future updates, as these may bring your desired changes.

         

        Should you have any other issues, then please don't hesitate to reach out!