Forum Discussion

HippoRift's avatar
HippoRift
Expert Protege
6 months ago

PTC v81 Quest Pro Boundary changes to roomscale when activating Link.

EDIT:  Apologies, but I have just completely re-edited the OP, as I was originally misdescribing the issue.

When I select Link from the settings, even if I already have a stationary boundary selected, the boundary is changed to roomscale as soon as the environent changes to the purple void with the Meta icon.

If I can do it quickly enough, whilst I am still in the purple void and before I am transferred to the Link Desktop Dash environment, I can bring up the settings again and change the boundary setting back to stationary.

Clearly, I don't think this should be necessary.  If I have a stationary boundary selected, it should not change by itself to roomscale when I select to use Link.

Thank you for your assistance.  Whilst there is a workaround, this issue is rather irritating.

 

10 Replies

  • HippoRift's avatar
    HippoRift
    Expert Protege
    6 months ago

    EDIT:  The following is irrelevant, please ignore.

     

    After a quick search, I saw this

    This is perhaps the actual problem I should have reported: that I am not getting the "Loft" environment.  It's not a feature I care about, but I do need to be able to switch between stationary / roomscale boundaries and I can't.

  • HippoRift's avatar
    HippoRift
    Expert Protege
    6 months ago

     

    EDIT:  The following is irrelevant, please ignore.

    I had to disable Navigator from Advanced, Experimental features to get the Loft.

    I can now select the stationary boundary from settings, but as soon as I enable Link, it goes back to roomscale again! 

    I remain unable to select a stationary boundary when using Link.

    • Choleni's avatar
      Choleni
      MVP
      6 months ago

      As I said.... I'm not on that version.

      But you should be able to switch to a stationary boundary in the link settings from the link app menu.

      Maybe this will work🤷‍♀️

  • HippoRift's avatar
    HippoRift
    Expert Protege
    6 months ago

    For anyone else experiencing this, I have been able to get around it by, just after selecting Link, and whilst in the purple void with the Meta symbol and the sparkly trails, bringing up the headset menu there and selecting the stationary boundary before the Link environment appears.

    This is not a solution though.  If I have a stationary boundary selected for the headset, it should not switch to roomscale when I activate Link (or AirLink, btw, with which I see the same behaviour).

  • Nikson7's avatar
    Nikson7
    Honored Guest
    5 months ago

    MĂŞme problème pour moi. Excusez-moi, j’écris en français. Depuis quelques jours, je ne peux plus paramĂ©trer le Roomscale ni le niveau du sol. Dans les rĂ©glages, les paramètres ne peuvent plus ĂŞtre activĂ©s. 

    • MetaStoreHelp's avatar
      MetaStoreHelp
      Community Manager
      5 months ago

      Bonjour Nikson7 

       

      Nous avons remarqué que vous avez un problème et que vous ne poivez plus paramètrer le Rommscale au niveau du sol. Nous comprenons parfaitement que cela ne soit pas idéal et nous vous conseillons d'essayer les étapes suivantes:

       

      1. redémarrez le casque et assurez-vous qu'il est complètement chargé

      2. Assurez-vous que votre casque est mis Ă  jour 

      3. Effacez l'historique des limites. Vous pouvez trouver comment le faire ici 

      4. Réssayez de règler vos paramètres de limites

       

      Si votre problème persiste n'hésitez surtout pas à nous recontacter! Nous vous souhaitons une excellente journée!