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Cokatieki's avatar
Cokatieki
Explorer
4 months ago

Quest 1 abandoned and locked out

Hi everyone,

I'm sharing my experience with my Oculus Quest 1, purchased in 2020 for 548 euros (And games).

Despite taking great care of it, my device wont apairing/connect wit the application that is locked to the famous security video. I tried for many years (2 or 3) to unlock the situation without compromising my headset. The meta support dosen't recognize my headset so I can't have help directly from the Quest support. Recently I noticed in my headset is now permanently "State locked" and I didn't find help from Meta one more time.

Meta refuses to offer a solution and just shares a .rar saying that it could damage my device and that it will be entirely "under my responsibility". In addition, they only offer a refurbished Quest 1 (So far from the condition of mine which is perfect) at 170 euros, which allows me to get one for only more than 700 euros in the end.

If you have faced a similar issues, please share with me.

Or if someone has a solution that would make it so that I no longer have just a paperweight costing almost 600 euros

Thank you!

6 Replies

  • They also propose to share an update by sidelock... but in fact it was for a Quest 2 or 3 😆I had to insist on the device for a long time and I tried to please them

    • Tri_Point's avatar
      Tri_Point
      MHCP Member

      From what I recall the quest 1 isn't supported at all for continued updates. I really do hope you can find a solution you're looking for, but I'm rather certain it won't be an official one.

      • Cokatieki's avatar
        Cokatieki
        Explorer

        I'm afraid so. I'm a little angry that I didn't get their help just before 2024 and the cut of the support. Thank you!

  • Would you mind elaborating on what you mean? I'd like to try and help, but "compromised" can fall under quite a few categories.

    • Cokatieki's avatar
      Cokatieki
      Explorer

      Hi! Sorry I would say "unusable" (if it's not alrady the case). I said this about one of the solution provide by Meta who send me a named Quest2_v76.zip  "However, we generally do not recommend this solution, as it may render your device unusable." (not for Q1 but Q2).