Quest 2 controllers disconnecting every 1 minute

Hello there, thank you for your post. 

 

We understand you are having some issues with your headset disconnecting from your controllers at regular intervals. We know this is not ideal for a seamless gameplay experience, so we would love to assist you in getting your controllers back in working order! Please try the steps below to assist with your issue. 

 

Remove unsupported third-party accessories that may affect power, battery fit, or controller detection. For example, rechargeable grips, controller covers, etc.

Replace the controller battery with a fresh one

Unpair and pair the controller to the headset

 

If those steps don't help, please try our online update tool to see if they need updated. If you are still having issues after trying that, we would highly recommend getting in touch with our support team via the steps outlined below. 

 

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport.

Next, click "Send a Message" to privately message us!

Please remember, you must be signed into the community first to send us a private message.