Thank you so much for taking the time to share your experience with us. We really appreciate your effort in trying the suggested steps, and we're genuinely sorry to hear that your headset still isn’t turning on.
Let’s keep working together to find a solution! We'd love to explore a few more options with you and take a closer look at what might be going on. To do that, could you please reach out to us via private message. Please select our name to get to our profile page, or click here. From there, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We're eager to hear from you!