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bingo_052's avatar
bingo_052
Honored Guest
5 months ago

Quest 2 oculus controller won’t open the menu

I only have one controller and I’m stuck on the pairing screen and the menu won’t open on my controller after factory reset, I have factory reset my device multiple times but nothing has changed

2 Replies

  • Hi bingo_052​ 🙂

    Unfortunately, the setup of the Quest won't work without having 2 controllers.

    Maybe you can borrow a second controller from a friend to set up your device?

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Hello there bingo_052!

     

    We came across your post and wanted to help you.

     

    As Choleni said above you will need 2 Quest 2 Controllers to get past the pairing screen.

     

    As mentioned by Choleni you can ask a friend if you can borrow their controller for pairing to start setting up your Quest 2.

     

    However if you do not have access to a borrowed Quest 2 Controller you can purchase one via our website.

     

    We hope this information is helpful, and that you will have a nice day!