Hi so I have a friend who just got a new WiFi router and was able to connect there pc, phone to the new WiFi but for some reason the Quest 3 wasn’t able to connect it would give them save password try again even though they can see it’s connected and the singel says it strong, we try everything reatarting headset, factory reset, change password, unconnected and reconnected the WiFi, we still can’t get it to fully connect please help
Hey there jetsunleashed,
Thank you for posting your query here in the community forums.
We understand it could be incredibly frustrating to have such issues with Wi-Fi connection in your Meta Quest 3 and we genuinely appreciate you for attempting the relevant troubleshooting steps to fix these network issues. Therefore, could we please request you to disable IPv6 in their router settings and then try connecting to the new Wi-Fi router?
You can also follow our link here to learn more about troubleshooting Wi-Fi related issues.
In case the issues persist, feel free to get in touch with us via PMs so that we could gather further details around this and assist you accordingly:
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