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Bhizzy11's avatar
Bhizzy11
Honored Guest
4 months ago

Quest 3 led wont turn on black screen cold air coming out of headset

Above are the problems im having with my quest 3 i havent touched it in over 3 months tried to get back on it and i charged it wouldnt hard reset or factory reset and now its just black and no led 

3 Replies

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Hi Bhizzy11

    We just came across this post and were wondering if you are still having this issue with your Meta Quest 3? Our Meta Support team are here 24/7 to help get you back into The Metaverse. 

    • steve_40's avatar
      steve_40
      Consultant

      Available 24/7 but took 2 months to respond to the OP πŸ˜’.

      • PrinceDeclan16's avatar
        PrinceDeclan16
        Honored Guest

        And if your device isn't paired on your account (like mine due to a factory reset and now black screen) you can't get anywhere.