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huher89's avatar
huher89
Honored Guest
10 months ago
Solved

Quest 3 Updating problem

Hello everyone
 
I have a problem updating my meta quest 3 goggles.
 
When turning off the update screen indicates that an update is taking place and the device will turn off after updating. After a dozen or so hours (>10 hours) the device is still updating.
 
A simple restart of the device does not give any results.
 
I tried to update the device using the online update tool. I paired the device with the computer but after about 5% of the progress the page shows an update error and tells me to contact the Meta support department.
 
Does anyone have a solution to this problem?
 
Regards
Hubert
  • Hey everyone!
     
    Whilst I am yet to hear back with an official update from the engineering team (they are incredibly busy) it appears that this issue has been resolved!
     
    If you haven't done so already, could you please attempt the update process once again and see if it now works on you end?
     
    Thanks for all of your collaboration in getting this sorted guys, see you in VR ğŸ‘€

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