Forum Discussion

steve_40's avatar
steve_40
Honored Visionary
6 months ago
Solved

Quest 3 (v81.1034) randomly cannot access the user profile menu after waking from sleep

I have some sort of random glitch when the Quest3 headset (v81.1034) wakes from sleep. Sometimes it only shows passthrough, and the menu to select which user profile to use does not appear. If I pre...
bug
immersive home
Passthrough
quest 3
sleep mode
user profile menu
V81
  • steve_40's avatar
    steve_40
    5 months ago

    I'm marking this thread as solved. Since my last post, my Quest 3 has had two software updates, and I have not experienced this glitch with either of them. I'm currently on v83.1034.

Choleni's avatar
Choleni
MVP
6 months ago
steve_40 wrote:

the glitch happened again just now. I pulled the headset away from my face slightly and noticed that the user profile menu reappeared. As soon as I put the headset closer to my face, the passthrough came back on and the profile menu disappeared. I was able to hold the headset slightly away from my face and click on my user profile using the controller. Then the headset started up as normal and my Immersive Home loaded. It seems like some sort of glitch in the way v81 uses the proximity sensor when waking from sleep.

Good finding! 👍
I'll keep that in mind , in case I get the same trouble after Q3 is updated to v81.