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Linkinator85's avatar
Linkinator85
Honored Guest
5 months ago

Quest 3 won't charge or turn on

Hello there! I woke up today to my Quest 3 headset suddenly not charging or turning on, the only thing it does when plugged in, is that the fan inside spins up and full speed for half a second and then stops and then it repeats. I have tried holding the power button for a while but that did not work. Please help me out.

1 Reply

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Hey there Linkinator85,

     

    Thank you for bringing our attention to this issue via posting it in the community.

     

    We're aware that certain issues with battery and power could put an abrupt halt to your Metaverse experience and this indeed is extremely concerning. For us to be able to analyze the depth of the issue in detail and provide you with the best possible assistance, may we please request you to reach us directly via sending us a PM?

     

    • Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. 
    • Next, click "Send a Message" to privately message us! 

    Please remember, you must be signed into the community first to send us a private message.