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Lincy_Linc's avatar
Lincy_Linc
Honored Guest
30 days ago

Quest 3s is hard bricked

My son's Quest 3s appears to be hard bricked. No power, no display, no LED when plugged in, no response to any buttons. This occured after his storage reached maximum capacity. For awhile I could power on the device but it would only display pass through images and I could not get to the main menu. Is there anything we can do or are we out of luck? Thanks for any advice or support. 

1 Reply

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Hey there,

     

    We saw your post and wanted to lend a hand!

     

    Having a Meta Quest 3s headset become bricked is far from ideal and we would love to help you with this. All we need you to do from your side is to reach out to us privately so we can gather the information necessary to provide you with a solution! Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport.

     

    Next, click "Send a Message" to privately message us!

     

    Please remember, you must be signed into the community first to send us a private message.
     

    We hope to hear from you soon!