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HygorUyeno's avatar
HygorUyeno
Honored Guest
1 month ago

Quest 3S sudden shutdown, doesn’t turn on at ALL even when charged

This happened a day or two ago now, but I was on Bonelab, when it suddenly turned off without any low battery warning or anything. Now when i try to turn it on, this small white light flickers, but no life. Ive tried to do a hard reboot, but besides that, i havent been able to do anything else! Do i just turn this in to support or is this fixable easily?

1 Reply

  • Hi HygorUyeno​ 🙂

    HygorUyeno wrote:

    I was on Bonelab, when it suddenly turned off without any low battery warning or anything.

    HygorUyeno wrote:

    Now when i try to turn it on, this small white light flickers, but no life

    Maybe the proximity sensor gets covered by something - a silicone face cover that slipped down for example, or the proximity sensor went bad? 🤔

    The headset won't recognize then that it's worn and does not turn on.

    In case it's a fauliy proximity sensor and your Quest has still warranty, contact Meta support via email, chat or WhatsApp HERE.

    If your warranty has been expired, look for a repair service like Fix my Oculus ......if you are in the USA.

    If you are located anywhere else, google for vr headset repair service to find to find a service in your country.