Hi there!
We see that you are running into some problems when it comes to updating your Meta Quest pro controllers and we would be more than happy to see how we can help get them updated.
Please try the following steps:
- Make sure the controllers are fully charged before attempting the update
- Remove unsupported third-party accessories that may affect the controllers' connection. For example, controller covers, controller attachments, etc.
- Unpair and pair the controller to the headset
- Try connecting to a different Wi-Fi/4G/5G network and/or reset your Wi-Fi
We hope this helps!