Forum Discussion

nicalay2's avatar
nicalay2
Explorer
8 months ago

Quest Pro controllers going in sleep mode too quickly

I know this is a feature to try to increase battery life, but Quest Pro controllers goes in sleep mode way to quickly.
You just have to not move your hand for a few seconds and they go in sleep mode, which completely destroy the immersion and is a bit unacceptable for this price tag.

Actually, the issue seems like that these controllers fails to correctly detect if you are holding them or not, since they don't take into account that you are touching something on the controller (ie the trigger or the thumbrest) before going into sleep mode.
In the Quest menu, the ghost hands have the tendency of disappearing (aka the controller thinks you aren't holding it) when not moving them even if you are touching something.
This basic functionally Quest 2 and Quest 3/3s controllers correctly execute and they do not go to sleep mode when you are touching something on them.

7 Replies

    • BirdVideos's avatar
      BirdVideos
      Honored Guest
      2 months ago

      I'm on v85 and my controllers now go into sleep mode if not used for 10 seconds even tho i have the settings turned off for it, started happening after v85

      • nicalay2's avatar
        nicalay2
        Explorer
        2 months ago

        The most direct fix is to disable auto switch hand tracking, that's how you could fix this issue.

        Though v85 fixed that for me and multiple friends.

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager
    8 months ago

    Thanks for bringing this issue to our attention!
     

    We can understand how the sleep mode in your controllers might be affecting the inmersion during your gaming sessions. One of the options to fix this inconvenience is to activate the hand tracking feature, using hand tracking (if available in the experience) can help prevent the controllers from going to sleep as the hand tracking feature can override the sleep function. 

     

    Please, find attached our public article about Hand and Body tracking.

     

    Let us know if you have any doubts about this feature or if there some other issue that we can help you with. We will be looking forward to speaking you!