Forum Discussion

swordswiperyt's avatar
swordswiperyt
Honored Guest
5 months ago

Quest Pro stuck endlessly restarting

My quest pro has been repeatedly restarting itself, will not exit the loading screen, finishes loading the start up screen, and then restarts the start up screen, I tried force shutting it down by holding the power button, it just powers itself back on and repeats the issue, I had to factory reset it for it to be playable for a day, I went to bed, woke up, and I heard the chime… It’s doing it again…

Headset
quest pro

1 Reply

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager
    5 months ago

    Hey there,

     

    We understand that boot issues are severely impacting your Metaverse experience, and we appreciate you letting us know about the tips you've tried so far to help.

     

    Since the issue is persisting, please get in touch with our team over Private Message, and we'll be happy to see what options we have available to assist.

     

    Looking forward to hearing from you!