Quests 2 and 3 will not charge with battery packs after update.

That would be included on a class action lawsuit. This issue has been reported by many across social media and a large amount of reports all started around the same time. It’s either extremely suspicious, or extremely incompetent. And with the testing of many new headsets, plugged directly into the chargers sold with the headsets, and the issue not happening until after an update, it is certainly a software issue. Fix it before it costs you. Unless you want to tank your reputation for vr products. Less headsets sold, nobody new buys your software. Tell your people to get on this now. This isn’t a request. Been making videos to showcase the issues with the new headsets. And you are about to get the review of a lifetime if you don’t. 

Wow, this is incredible. I’ve never seen someone run an entire investigation, legal strategy, corporate audit, and social‑media documentary series all by themselves in a troubleshooting forum. Truly inspirational.

Just to clarify though—none of us here are Meta executives, engineers, or shadowy headset‑sabotage masterminds. We’re just other users… reading your five‑part monologue like it’s a season of a show we didn’t know we were watching.

If Meta is secretly soft‑bricking headsets to sell battery straps, I’m sure your friend’s cousin’s roommate who ‘does software engineering’ will crack the case wide open. Until then, you might get more traction by submitting an actual support ticket instead of threatening class‑action lawsuits to a room full of random people who can’t even reset your router.

But hey—please keep us updated. At this point I’m invested in the lore.

I also have the Elite strap with battery, but I've had zero problems with it in the 7 months that I've owned a Q3.

What I have found is that if I want to plug the charge cable into the Elite battery, I must first fully power off the headset by pressing the power button for 5 seconds while wearing the headset. This brings up the Power menu. I then select Power off from that menu and wait until the headset has fully shut down and wait until the battery meter screen has appeared and also switched off. Then I plug in the charge cable to the Elite battery. If I don't do this "ritual", the Elite battery won't recharge at all. But if I do, it works great.

Hope that helps.

That's good to know. I can also see my hands again when I'm in the Link dashboard, after the last Link update.