Forum Discussion

Roklocs.1's avatar
Roklocs.1
Honored Guest
4 months ago

Referral didn't work

Like the title says, I went through my friends referral link, made the account, set up a new Quest 3, and nothing. Doesn't show up in the referrals on the app or anything. I'm a little frustrated, was looking forward to the store credit, he was too 

1 Reply

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Hi, thank you for bringing this issue to our attention.

     

    We understand that you're unable to use the referral link provided by your friend. We would like to investigate this further, and for this we will require some information about your device and account that we wouldn't want you to disclose in a public space. Please send us a private message to help you with this query. Select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message". Please remember, you must be signed into the community first to send us a private message.

     

    We hope to hear from you soon!