So far my Quest 3 ownership has been awful. Firstly my Quest arrived with a dead bright green pixel, then along with my Quest 3 I purchased the Elite Battery Strap as well as the Quest 3 charging dock which is advertised as being able to charge both Quest 3 and Elite Strap.
However, when I turn on the headset I only see the Quest battery displayed and not the Elite Strap, then if I unplug the USB C lead from the Elite Strap that goes into the Quest and then plug it back in it gives you the pop up saying extended battery installed for around five seconds before disconnecting and then the extendable battery no longer shows.
This seems to be a widespread issue with many on Reddit reporting the same issue. Some exchanging their Elite Straps and finding the issue resolves itself and others where it doesn’t. No word from Meta as to whether this is a hardware or software issue, but I have to say this has been a really poor release by Meta. I had none of these issues with my Quest 2 and right now I’m questioning why I spent nearly £1000 on this rubbish! Meta’s support channels are inundated with complaints apparently when I chatted to them the other day and they said to expect extended response times as a result.
Anyone else had this issue though?? MetaQuestSupport
