Forum Discussion
Yes I have had 2 strap that did this. I keep returning them to Best Buy and getting a new one. They worked for a couple days then stop
- xrm5502 years agoExpert Protege
Same. My third replacement was today. Yes I have gone through four of them. Each one have eventually the same issue. I'm going to return the fourth one as well and just look for a third party solution after reviews come in.
- TomCgcmfc2 years agoMVP
xrm550 wrote:
Same. My third replacement was today. Yes I have gone through four of them. Each one have eventually the same issue. I'm going to return the fourth one as well and just look for a third party solution after reviews come in.
Wow, seems to be a real problem for quite a few now. One thing I did that I think helped me was to disconnect the Elite battery strap cable, make sure the Q3 is fully powered down, and then use the supplied Q3 charger/cable to fully charge the headset until its green light came on. Then disconnect the charger from the headset, wait for the green light (or any light) to go off. Then connect the elite strap battery rear usb-c to the charger/cable and press the little button next to it to see that it's powered and charging, Then plug the elite strap battery back into the headset. The headset light should then go orange, then green when both are fully charged.
Since doing this I haven't had any problems. Once both have finished charging I usually just leave it connected to the charger/cable during the day. Overnight I usually disconnect the Elite battery from the charger/cable, followed by disconnecting the Elite battery strap cable from the headset. I do this because, unfortunately, like the Q2 Elite battery strap, it continues to draw power if it stays connected. I tested this overnight and my Elite battery drained about 15% overnight. So, still a battery management issue for Meta to sort out, maybe by the Q5, lol!
All I can add to this thread so I'll sign out for now. Good luck mates and cheers.
- xrm5502 years agoExpert Protege
Give it 48 hours then please report back. Maybe it is a massive Hardware internal fuse issue like I'm thinking, but I've been through four Elite straps with battery . They each have the same issue. Could you do me a favor, plug a rechargeable USB-C device into the elite strap to see if it charges.