Forum Discussion

jdd1.2023's avatar
jdd1.2023
Honored Guest
2 years ago
Solved

[Resolved] - Quest 3 Elite Strap with Battery only connects for a few seconds

Is anyone working on the Quest 3 elite battery issue?  It charges but won’t connect to the headset for more than a few seconds, meaning you cannot charge through the back port.
charging
elite strap
Headset
Meta Quest 3
  • TheAntiSocializer's avatar
    TheAntiSocializer
    2 years ago

    We’ve seen some people having trouble with their Meta Quest 3 Elite Strap with Battery not being recognized by the headset or not charging. We’re happy to help look into this with anyone having trouble, and we recommend contacting our support team here so we can take a closer look.

Rucan's avatar
Rucan
Explorer
2 years ago

In french (Same issue battery work one day only. 3s notif then don't appair and charge)

Même soucis que tous : l'iconne apparaît 3s "batterie supplémentaire" puis disparaît.

Pour moi, cela a fonctionné au moins les deux premières journée. Depuis la batterie n'est plus reconue. Quelle loose, j'espère que c'est logiciel mais j'y crois pas car quand le casque est etteint, la notification de charge fait pareille 3s "batterie externe puis disparaît".

Ça sent le sav 🥺

  • xrm550's avatar
    xrm550
    Expert Protege
    2 years ago

    So I used the Google feature to translate your post. Here's what this user had to say. Please see the picture below. Yep it's not looking good for the elite strap currently.