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jdd1.2023's avatar
jdd1.2023
Honored Guest
2 years ago
Solved

[Resolved] - Quest 3 Elite Strap with Battery only connects for a few seconds

Is anyone working on the Quest 3 elite battery issue?  It charges but won’t connect to the headset for more than a few seconds, meaning you cannot charge through the back port.
charging
elite strap
Headset
Meta Quest 3
  • TheAntiSocializer's avatar
    TheAntiSocializer
    2 years ago

    We’ve seen some people having trouble with their Meta Quest 3 Elite Strap with Battery not being recognized by the headset or not charging. We’re happy to help look into this with anyone having trouble, and we recommend contacting our support team here so we can take a closer look.

Thug's avatar
Thug
Heroic Explorer
2 years ago

Not had chance to read all (35 pages of) responses, but my Elite runs down in power all by itself with the headset turned off.
It takes 2 days to go from 100% to 0% without using my Q3 at all.

In fact my Q3 has also gone down from 100% to 74% in this time also.

The strap is showing fine when the HMD is off and i short press the on/off button and also if i hover over the power icon in the HMD.