Forum Discussion
MetaStoreHelp
7 months agoCommunity Manager
- Remove any Oculus folders from the following locations:
- C:\Users\YourUserProfile\AppData
- C:\Users\YourUserProfile\AppData\Local
- C:\Users\YourUserProfile\AppData\LocalLow
- C:\Users\YourUserProfile\AppData\Roaming
- C:\OculusSetup-DownloadCache
- Note: The AppData folder is usually hidden. Use these steps to access AppData.
- Press Windows key + R to launch the Run dialog window.
- Type %AppData% in the Run box and click OK or press Enter
- File Explorer will launch to the AppData\Roaming subfolder.
- Click AppData in the File Explorer address bar to show all three subfolders in the AppData location.
- Restart your computer in normal mode.
- Reconnect your computer to the internet.
- Install the Meta Quest Link app again using the setup tool from our website
- Reconnect the Rift/Link cable and re-test the headset
If you are still having problems let us know, so we can look into this further!
Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
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