Forum Discussion

Werezombie's avatar
Werezombie
Honored Guest
6 months ago

Rift S Beat Saber degraded performance

Somewhere around a recent update (in the range of in the last 1-3 months?) I noticed that my performance in Beat Saber has become significantly choppier. The more notes on screen at once the worse it...
MetaStoreHelp's avatar
MetaStoreHelp
Community Manager
6 months ago
  1. Remove any Oculus folders from the following locations:
    • C:\Users\YourUserProfile\AppData
    • C:\Users\YourUserProfile\AppData\Local
    • C:\Users\YourUserProfile\AppData\LocalLow
    • C:\Users\YourUserProfile\AppData\Roaming
    • C:\OculusSetup-DownloadCache
    • Note: The AppData folder is usually hidden. Use these steps to access AppData.
      1. Press Windows key + R to launch the Run dialog window.
      2. Type %AppData% in the Run box and click OK or press Enter
      3. File Explorer will launch to the AppData\Roaming subfolder.
      4. Click AppData in the File Explorer address bar to show all three subfolders in the AppData location.
  2. Restart your computer in normal mode.
  3. Reconnect your computer to the internet.
  4. Install the Meta Quest Link app again using the setup tool from our website
  5. Reconnect the Rift/Link cable and re-test the headset

If you are still having problems let us know, so we can look into this further!

 

Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

MetaStoreHelp's avatar
MetaStoreHelp
Community Manager
6 months ago

Hey again,

 

We just wanted to check up with you and ask if the issue with the Quest Link App has been resolved?

 

If not don't worry as all you need to to is reply to us and let us know so we can provide the support needed!

 

We hope to hear back from you soon.

  • Werezombie's avatar
    Werezombie
    Honored Guest
    6 months ago

    Hello again,

    Are the safe mode and disconnecting your internet steps necessary? That feels more like I'm removing a virus than an app that runs videogames. I tried an uninstall/reinstall while skipping those steps, and I know it's not what you said to do, but it sounds so ludicrous to me to have to do that for what this app is supposed to be doing. 

    I won't lie, this experience combined with those being the steps you listed makes me want to go into safe mode, disconnect from the internet, uninstall the meta link app, and move on to something that doesn't feel like it's hidden a thousand hidden tendrils on my PC.

    Thanks in advance!