Forum Discussion

FrayFrayIsHere's avatar
FrayFrayIsHere
Explorer
29 days ago
Solved

Rift S Cable

So basically I have had this Rift S for a good period and I still enjoy the clarity and comfort. I haven't wanted tj upgrade but now it seems the rift doesn't hold up, it keeps buzzing with a loud beep and then goes to black, then the audio quality is much worse. I've done numerous testing and research on forums, community groups and reddit to no avail. Does meta still sell a replacement to the rift S cable? If not then I can't see what else to do. 

  • Choleni's avatar
    Choleni
    29 days ago

    Hi FrayFrayIsHere ğŸ™‚

    Unfortunately, you can no longer purchase replacement parts for the Rift S on the Meta website.
    You can contact support, they may still have cables in stock... but I doubt it.
    Send a PM to @MetaQuestSupport.
    Click on the name and then click "Send Message."

    Other option is buying a used cable on eBay.

8 Replies

  • Choleni's avatar
    Choleni
    MVP
    29 days ago

    Hi FrayFrayIsHere ğŸ™‚

    Unfortunately, you can no longer purchase replacement parts for the Rift S on the Meta website.
    You can contact support, they may still have cables in stock... but I doubt it.
    Send a PM to @MetaQuestSupport.
    Click on the name and then click "Send Message."

    Other option is buying a used cable on eBay.

    • FrayFrayIsHere's avatar
      FrayFrayIsHere
      Explorer
      29 days ago

      That's a bummer as I dont see the point in the quest options, I primarily sit down for VR due to mobility issues and I can't deal with the battery life being so terrible, then having to get up and charge. That's why I kept with the rift s. 

      • Choleni's avatar
        Choleni
        MVP
        29 days ago

        You can use head straps with additional batteries for the Quest.

        There are hot-swappable head straps, so you can use multiple batteries to extend the Quest's battery life.

        You don't have to get up, you don't even have to take off the headset to do that.