rift s horizon link not working
i hope to find a solution because is from yesterda that if i open horizon link for my old rift s i do not see nothing apart being a black square. i tried to repair, reinstall, change controllers ba...
Forum Discussion
Hi!
I'm having the same problem with my Rift.
It started with a message about an update appearing in META. After the update, the system keeps telling me to install drivers. During the process, it says an unexpected error occurred.
I tried following your instructions, but it didn't help.
Hi there 1KLUB_VR,
We've just come across your comment regarding the issue you are having with PCVR and the Meta Quest Link app. We appreciate you having carried out the suggested troubleshooting steps, as we want to get you back into the world of VR as soon as possible. Please ensure your PC meets the minimum requirements for PCVR.
Please attempt the following:
- Restart the Meta Quest Link app
- Restart the computer
- Repair the Meta Quest Link app
To run a repair:
- Download and run the Meta Quest Link app installation software
- You will see a screen which says, "Already Installed"
- Click the "Repair" option and confirm again on the next screen
Please let us know if this has resolved your issue, as we want you to have the best time in the Metaverse.
Thank you for your quick response. My computer meets the specifications and has been working great with the Rift for four years. The problem arose over the weekend with an update. Following your recommendations for dave76.2023, I uninstalled the Meta app as instructed and attempted to reinstall it by downloading the latest installation file.
The application downloads the installation files and begins the installation process at C:\Program Files\Meta Horizon\ and at the very end of the installation displays the following message:
Restart your computer. An error occurred during installation. Restart your computer and try running the Link installer again. If problems persist, contact Quest support.
I've already tried reinstalling over 10 times.
Hi again 1KLUB_VR,
Thank you for clarifying what steps you've taken so far and the exact error messages you receive. To take a further look into this, please send us a private message. To do so, please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
We look forward to hearing from you!
Hi 1KLUB_VR 🙂
I've already tried reinstalling over 10 times.
Probably wasted time at the moment. Several users have issues to update/install the link app after it was renamed to Meta Horizon.....
Unable to Install Meta Horizon Application on Windows 11 PC | Meta Community Forums - 1356744
