Right controller going crazy
Hi. My sons right controller is go mad on screen. Ive tried unpairing it and taking the battery out but its still doing it. Anyone got any ideas. Thanks
Forum Discussion
Hey M.D.C!
We came across your post and wanted to lend a helping hand with your controller issues.
Please ensure the following:
1. Make sure the play area is suitable and free of anything that may interfere with tracking
- Check the area is well lit, with enough light to see clearly, but no direct sunlight
- Check the area is free of small lights such as Christmas lights, or LED strips
- Check the area is free of reflective surfaces such as mirrors, glass, or polished marble
2. Make sure there are no obstructions between the tracking cameras and the controllers
3. Make sure the tracking cameras are clean. If they need to be cleaned, follow the maintenance and care guidelines
4. Remove unsupported third-party accessories that may affect tracking or controller detection. For example: controller and headset covers, controller attachments, etc.
5. Unpair and pair the controller to the headset
If after trying these steps your controller is still playing up, please get in touch with us - we'd love to hear from you!
You can contact us privately here, by selecting our name, visiting our profile and clicking 'Send a Message' or via email by clicking here!
We hope you and your son get back into the uninterrupted Metaverse ASAP!