Forum Discussion

Nikolov2025's avatar
Nikolov2025
Honored Guest
28 days ago

Right controller not responding with the a button

hello my a button on the right controller is not responding. it keeps making me jump instead of clicking when i try to use the browser.

1 Reply

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Hello Nikolov2025,

     

    We understand you’re experiencing issues with your right controller, where the button isn’t responding as expected. Let’s work together to resolve this!

     

    Here are a few steps you can try:

    • Clean the controller with a non-abrasive anti-bacterial wipe (No alcohol). Compressed air can be used to remove debris inside the controller
    • Remove the battery from the controller for 30 seconds. Try a new battery. (Not applicable for Meta Quest Pro)
    • Remove unsupported third-party accessories that may affect button motion or controller detection. For example: controller covers, controller attachments, etc. 
    • Unpair and pair the controller to the headset

    If that does not help, please reach out to us via a private message so we can look into this further. Please select our name to get to our profile page, or click here. From there, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We're eager to hear from you!