Forum Discussion
2 Replies
- MetaStoreHelpCommunity Manager
Hi RedManVer!
Thank you so much for sharing your experience and for bringing this issue to our attention. We totally get it, it's so exciting to get a new game/app and jump into a new adventure. We're sure you must have been a bit disappointed when you realized you couldn't complete the request. We know this isn't the experience you were expecting, nor is it the experience we want our users to have so we're here to help and happy to work with you to get this issue fixed as quickly as we can.
In order to provide you with effective and efficient assistance, we would need to request some private information from your account. We would love for you to send us a direct message so we can discuss your issue discreetly.
Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
We hope to hear from you soon! Until then take care!
- MetaStoreHelpCommunity Manager
Hi RedManVer! We're just checking in to see if you still require any assistance with this issue? If so, please do not hesitate to get back in touch!
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