Forum Discussion

Z13s's avatar
Z13s
Honored Guest
8 months ago

Screen reader breaking

Is there a way to turn the screen reader off without controllers?

Turning it on completely disabled both controller and hand tracking, making the quest unusable. Powering off the headset didn’t work and there’s no way to access the settings again to turn it off. 

1 Reply

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager
    8 months ago

    Hey there, Z13s

     

    While you mentioned your controller being unusable, turning on screen reader will usually limit the options of the controller rather than disabling it entirely. Please give the below option a try

     

    1. Press Thumbstick and a blue box will appear,

    2. Joystick up to settings

    3. Press A on screen reader

    4. Use trigger to toggle options on/off

     

    If the issue persists perform a hard reboot:

     

    • Hold the power and volume (-) button down simultaneously until the boot screen loads on your headset.
    • Use the volume buttons on your headset to highlight "Reboot Device" and press the power button.
    • Use the volume buttons on your headset to highlight Yes and press the power button. 

     

    If you are continuing to encounter difficulties please do not hesitate to contact us directly, either via PM of the following link- https://www.meta.com/help/support/