Forum Discussion

swendl's avatar
swendl
Honored Guest
1 month ago

Sent Controllers with Headset By Mistake

I recently had to send in my Quest 3 for an OOW replacement.  I thought the controllers had to be sent in as well, so I included them.  The replacement headset arrived today and, of course, no controllers were included.  How can I retrieve my controllers?  Any help appreciated.

Controllers
OOW
replacement

1 Reply

  • Choleni's avatar
    Choleni
    MVP
    1 month ago

    Hi swendl​ 🙂

    Uhh, that's bad. 

    You have to speak with support and see how they can help.

    You can contact them via email, chat or WhatsApp HERE

    or by sending a PM MetaStoreHelp​ here in the forum.

    Click on their name, then click the "message" button.

    Good luck!🤞