Forum Discussion

Nishaa0's avatar
Nishaa0
Honored Guest
5 months ago

so on my oculus i purchase an game

I bought a game on my Oculus, requested a refund, and it was mistakenly refunded as Meta Cash instead of going back to my original payment method. I need it refunded to the original payment method.

support needed

2 Replies

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager
    5 months ago

    Hello Nishaa0!

     

    We see that you may need further assistance regarding a refund you’ve made, and we’d be more than happy to help. If you haven’t already reached out to our online support, which was kindly provided by one of our lovely community members, please feel free to do so.

     

    If you still need help, you can also reach out to us via a private message so we can look into this further, as we will need to ask for some personal details.

     

    Please select our name to get to our profile page, or click here. From there, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We're eager to hear from you!