Still waiting on headset
Hello, I sent my headset back a month and a half ago and it shows delivered March 16 and Grapevine, Texas. I have an advanced replacement in process way back in March and nothing‘s been done. I’ve se...
Forum Discussion
I bought a quest 3S in November 2024. I have had four refurbished replacements and I’m waiting on the fifth. It has been a month and a half since y’all received the return that I sent to Grapevine Texas whatever warehouse or what have you is there on March 16? I have proof of delivery showing it says back dock or something in Grapevine Texas. I’m assuming this is a meta facility. I want y’all to get on the ball and stop giving me the runaround. I’ve sent 30+ emails back-and-forth and all I’m getting is lip service. I’m tired of this crap how long am I just gonna have to wait and my subscription to Meta and my monthly payment to the Meta plus warranty be wasted by worthless customer service agents who can’t do their job. #WTActualF #MetaHides