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Barnaby444's avatar
Barnaby444
Honored Guest
5 months ago

Sun damage?

Experiencing interference in Quest 3s. From the moment it is switched on a series of bright dots appear in a line just above eye level looking like sun flare. These persist whatever content is playing, so it's in the headset. Doesn't seem to be an issue with either lens. Any thoughts?

2 Replies

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Hi Barnaby444!

     

    We recently came across your post regarding the issues you're experiencing with your display, specifically the appearance of bright dots. We'd be more than happy to assist you with this.

     

    To investigate further, please reach out to us via private message so we can request some personal information and work towards resolving the issue. Please select our name to get to our profile page, or click here. From there, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We're eager to hear from you!