Support not available for new Meta Quest 3S
Bought a new Meta Quest 3S. All of a sudden it won't charge. I am trying to connect to support however I keep on getting a message that there is no support available for this product.
Forum Discussion
2 Replies
Hi GlowingFlamingo2165​ 🙂
Maybe try blip charging, before claiming your warranty.
You might have to unplug/replug the charger every few seconds.... maybe for an hour.
Using a power strip with a switch makes the process easier, you just have to switch off/on.
Read the first comment in the following thread..... it explains what and why it happens that the battery doesn't take any power.
https://www.reddit.com/r/OculusQuest/comments/1kslwtw/quest_3_dead_no_sign_of_life/
If this doesn't work reach out to support via email, chat or WhatsApp HERE
Good luck🤞
I have the exact same problem with my brand new meta quest 3 (bought 1 month ago). I've been looking around and it seems like a dead battery problem. I will be asking for a replacement product
