Support please

Question

Upon trying to get support &nbsp;I have been almost entirely walled out. The meta website tells me I don’t have a device registered to my account (I have a quest 3). I tried visiting the support page on said quest 3 the same message appeared. how this happens is beyond me and a baffling failure on metas part. I entered the serial number and still nothing I guess my quest doesn’t exist.&nbsp;what started all this was I recently bought a quest 3 for the Batman game included and did not receive it if a real person could get in contact and help me sort this out it would be much appreciated.&nbsp;MetaStoreHelp​&nbsp;ps the tag function is almost entirely broken this was like my 10th attempt and I somehow got lucky

Choleni · Answer

Hi ButtBthicc​ 🙂
Sometimes it takes a while for your Quest to appear on that page after registration.
Look here how to redeem the game:
How to redeem an app, game or subscription promotion with the purchase of a new Meta Quest headset
If this doesn't work, contact support via email, chat, or whatsapp. They will help you get the game.
Get support | Meta Store
&nbsp;
ButtBthicc wrote:
ps the tag function is almost entirely broken this was like my 10th attempt and I somehow got lucky

Yeah, unfortunately a lot of things seems broken in the new forum🙁

Maccyb123 · Answer

As Forrest Gump might say. The Forum is like a box of chocolates. You never know what your going to get! A bit like software updates😂😂😂

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Support please

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