I purchased a headset last February from Best buy signed up with a email I set up specifically for meta and now I can't sign in to the account and when I put the sn in for my head set it tells me support unavailable for this device.
Hi PricklyTuna3396​ 🙂
You must put in the serial number from the box, not from the headset itself.
If this also doesn't work, reach out to support directly via email, chat or WhatsApp HERE
or by sending a PM MetaStoreHelp​ here in the forum.
Click on their name, then click the "message" button.
