Forum Discussion
Can we please stop focusing on the PC app and look into Meta Horizon OS on Meta Quest headsets running v79.1030 having this bug. I don't know how much more clearer I can be with this even after providing updated visuals.
The PC software and the Air Bridge itself are not the root of the problem here since the PC app still sets up the bridge without issue (lets me pair to it too,) and that Virtual Desktop still lets me run its own sessions through the bridge. It's the OS on the headset itself being bugged.
At this point I just want to clean reinstall v79.1028 back onto the headset and avoid updating.
- MetaStoreHelp10 months agoCommunity Manager
Hi again B00ie23,
Thank you for confirming that the issue is not due to your PC software nor the Air Bridge. We would therefore advise you to submit a bug report regarding the Meta Horizon OS.
To do so from the Meta Horizon mobile app:
- On your phone, open the Meta Horizon app.
- Tap
Menu at the top of your Horizon Feed.
- Scroll down to Support, then tap Report an issue.
- Tap Report a problem, then type an explanation where prompted.
- Tap Send in the top right.
Further information on how to submit bug reports can be found here.
Also, please send us a private message so we can look further into the issue you are facing. In order to send us a private message, please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
We look forward to hearing from you!
- mortillon5 months agoHonored Guest
hi, have you found a solution ? i have the same issue, can we go back to a previous version of the OS ?
- steve_405 months agoHonored Visionary
can we go back to a previous version of the OS
No, of course not. It's a problem with your headset configuration, not the OS, otherwise everyone would be having this problem. What headset do you have and what version and build number are you on?
- waffle37483 months agoHonored Guest
If its a problem with headset configuration how does one fix that?