Forum Discussion

xiaochu123's avatar
xiaochu123
Honored Guest
6 months ago

The bug I encountered while using version 1029 of v79

I encountered a misalignment issue caused by abnormal movement of the main control room while using V79, which greatly affected my ability to use it while lying down,

The second bug, when I was using PTC V79 1029 version, I encountered a bug where I couldn't adjust the window size of the 2D software. All third-party 2D and 3 software have the same problem

The third bugI have encountered an issue where the navigation bar freezes abnormally after booting up, and I am unable to perform any operations. After restarting, it may work normally, but most of the time, it is necessary to restore the factory settings

PTCV79

2 Replies

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager
    6 months ago

    Hey there xiaochu123 & codigojr!

     

    We hear that you're both experiencing the same bugs in 1029 of our V79, we would recommend submitting a bug report, which you can do with the following steps:

     

    1. On your phone, open the Meta Horizon app.
    2. Tap Menu at the top of your Horizon Feed.
    3. Scroll down to Support, then tap Report an issue.
    4. Tap Report a problem, then type an explanation where prompted.
    5. Tap Send in the top right.

    These reports will help our engineering team recreate it and find a fix for this issue. Please also make sure to make your report as detailed as possible, as this will help our team find a solution to this issue.

     

    If you encounter any other problems in the meantime, then be sure to let us know and we will help troubleshooting them with you.

    Have a wonderful day and keep gaming!