The image is shaking on Quest 3
Over the past couple of days I have noticed that my quest 3 has started to experience some jitter. When I move from side to side, the menu and environment begin to twitch. When I move the controller ...
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I have no problems with the room.
My curtains are closed, the lights are on, the room is furnished and there are paintings on the walls, I don’t have large mirrors. I cleaned the cameras with a soft cloth. I have a New Year's garland, but I turned it off, nothing has changed.
Trembling manifests itself in different ways.
For example, today I played table tennis in the headset, the shaking occurs when I press the menu tabs, this does not happen during the process itself. (It also depends on the application)
As soon as I click on any tab, a freeze occurs at that very second, which may be followed by a couple more jerks, after which everything works normal.
When I play through PC/VR this happens at random times, no matter what I do (press buttons in the menu or play), the twitch occurs every 5-10 seconds.
I reset the settings using the app on my phone.
Maybe I should try doing this through the headset itself?
We appreciate that clarification! After reviewing everything you've tried, we'd like to bring you into a Private Message to see what your warranty options are. Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
I live in Ukraine. You do not support the warranty in this country. So I don't see the point in this. I thought you could help me remotely.
It seems to me that if this problem manifests itself differently depending on the application, then this is not a hardware problem, it is most likely a software failure. For example, I played Drum Smash, and in this game, even when I click on the menu, freezes do not occur.Sounds similar to the issues i had with my Quest3.
I am not sure if i completely understand what your are experiencing but for a lot of people using PCVR issues ranges from random hick-up and frame drops to complete freeze for seconds, half the screen being black and controllers stop working (I can tell about this worst case from my own experience).
Interestingly certain movement cause more issues than others. Most people confirmed that doing squads will always cause flickering, lags, ... for them.
Those issues are caused by Quest 3 being incompatible with Wifi routers and how it negotiates connections.
Check if youre Wifi connection is lower than it should be and if the bandwidth is varying significantly.
Other users report of their GPU running at lower speed than specified, causing some FPS issues.
And I noticed a complete strange and random behavior with my controllers. Even in well lit rooms controller have issues with tracking. On other days everything seems to work. One reason for those issues may be PCVR connection issues. When Quest 3 was not able to get a stable Wifi connection (although, dedicated router 1 meter away) I could not use controllers at all.
I also had issues regarldess of PCVR connection and I was able to use controllers in a pitch black room at one day but on another day the controller tracking was not reliable in a lit room.
(I just checked again on those topics here in this forum to see if they were solved but .. well)
You can find the related threads here in the forum and maybe there is something that help you to solve your issue or rule out some of those causes for you.
Thanks for getting back to us on this. We'd like to move to private messaging section as we will need to collect additional information from you to better determine what the next steps will be. You can get there by using the link provided above. We'll be looking forward to hearing back from you on this.
Meta raped us with the quest 3. It is fundamentally broken. The tracking doesn't work. Never did straight out the box. I use my quest 2 for fast pace games. I was only using this for pcvr until about 6 months ago where one of their updates completely broke that. So they try and get you to spend more money on the meta store. Unfortunately, VR clearly doesn't make enough money for it to fit in their algorithm of how meta can make more money
