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bryson.200143's avatar
bryson.200143
Honored Guest
1 month ago

Tracking issue and bugging pov

Started a week or two ago my quest 3 started to fling my pov around and give me a lighting error and it wont stop 

1 Reply

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Hello there, thank you for posting on our forum.

     

    We understand you are having some issues with the tracking on your Quest 3. Could you please try the following steps to help get the tracking on your headset back to where you expect. 

     

    By default, the headset will use 6DoF tracking, unless it has been turned off in the Guardian settings panel or lost tracking while in VR.

     

    Click on Quick Settings (clock) in the universal menu.

    Select Settings

    Select Movement Tracking

    Locate Headset Tracking

    Make sure Headset Tracking is enabled

    Clear your boundary history

     

    Bear in mind that if you have multiple accounts on the same headset, boundary history will be cleared for all accounts, not just the account you are currently using.

     

    Press the Oculus/Meta logo on your right controller

    Click on Quick Settings (clock) in the universal menu.

    Select Settings

    Select Environment setup

    Select Boundary

    Locate 'Clear boundary history' and click Clear

    Redraw your Guardian boundaries by selecting 'Create new boundary' from the Boundary settings menu

    Reboot the headset

     

    We hope this has helped and the tracking is working once again. If you are still having issues however, please follow the steps below to contact us privately. 

     

    Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport.

     

    Next, click "Send a Message" to privately message us!

     

    Please remember, you must be signed into the community first to send us a private message.