My oculus quest 2 has been acting a bit weird and by weird I mean there is a glitch where when ever I go to play a game or turn on my oculus it says Tracking Lost I’ve cleaned the lenses, changed the lighting and nothing. If somebody knows how to fix this one please tell me.
1) Delete guardian history. Diagnose by turning it off. (how to do that via adb seeing as the option has been removed) Total factory reset shouldn't be needed...
2) Watch out for reflective surfaces, wind moving trees etc
3) Try 50/60hz instead of auto
4) Get hair out of the lenses. Clean the camera lenses.
> palm slapping it a good few times
Percussive Maintenance.
Yeah I found something out, if you beat the **** out of your headset without breaking it (palm slapping it a good few times) it seems to work again. Now just for how long.
I am gonna get the lenses clean to see if just in case dirt gon in I think I dropped it at like 2feet something but yeah
Hey there, Duckyguy89. We just wanted to check in since we haven't heard back from you yet. If you'd still like help with this just let us know, we'd be glad to help out!
Hey thanks for trying to help me it was good and I got a new headset for this Christmas just telling you
Hi there, Duckyguy89. Thanks for your reply and letting us know your plans, however, if you do need further assistance, please let us know via private message so we can get a better look at this for you. We will be patiently waiting for your response back if anything!
I know how to reset my boundary but my controllers aren’t working I ahve factory reset and it’s still the same
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Unfortunately if you get tracking lost message it means your head set is dead. This has happened 2 times to 2 different head sets. Bit times I had to replace them. Luckily it was within 30 days of purchase. But based on everything I have seen . Tracking lost means no functioning, and must be replaced.
I eventually got it to work again, it’s just a bit touchy. Kind of really sucks though 😕
How so? I’m with quest 3 and it suddenly started having this issue.
I have performed a factory reset along with these other steps. None of them have worked and I continue to experience tracking issues.
That’s because tracking issues are a hardware failure. You must replace the entire system. I have had to do it two times now. Lucky for me it’s been within 30day return window.
Hiya!
We understand you're currently experiencing issues with your headset's tracking. Well let the good ol' doctor take a look this. Also give yourself a pat on the back for the steps you worked out. This really helps us narrow down what our next options our!
If you're still experiencing tracking issues, then please feel free to update us. We will make sure to get you taken care of.
We hope to hear back from you soon!
Hey, hey! We were just dropping by to check in on you with this. We wanted to ensure you have all the assistance you need, and to let you know we are still here if you need us. If you do still need help regarding the tracking issues you've been experiencing, please let us know by responding to our previous post and we will be more than happy to continue working on this together!
Same issue. I see that a lot of us have tracking and blackout with controllers constantly vibrating issue. This need to be fixed and evaluated please!
Hey again HerWaKong, have you had the opportunity to review our previous message? Have you been able to test the provided steps? We would love to assist however we can, just let us know!
Hey I am having the same thing I dropped my quest 2 and 2 hours later I wanted to play but it said tracking lost and the light was on so I reset it did nothing tried factory reset didn’t work I will reply tomorrow
hey there i own a quest 3 and same issue emerged i sent it back to meta hq for a check up but they found nothing and the headset was turning on fine then they send it back it worked fine but as i was playing it said tracking lost and wouldn't turn on properly again but it worked just fine after i shut it down and let it sit for a while (around 2 days worked but you can leave it longer if need be) if this issue acours when you are sweating alot the headset tends to get quite hot and starts to vent alot of hot air after a while it loses tracking probably cause of humidity inside the headset so before you decide to sent it anywhere or factory reset just let it sit for a while next time this happens preferably 1 or 2 days
