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JRoman.VR's avatar
JRoman.VR
Honored Guest
9 months ago

Tracking on meta quest 3S not working

This started happening a few days ago before my quest 3s

really couldn’t track anything. The screen would show a notification that the tracking wouldn’t work a few times while playing. But a few days later my tracking was all lost. If I only click something with my home menu it would only show up the notification that the tracking was lost. There’s a black screen too in the background if I turn on pass through and the screen would freeze sometimes. I’ve tried taking off my controller sleeves, unpairing then pairing my controllers, restarting it a few times and even factory resetting the headset. 

Headset
quest 3

3 Replies

  • Choleni's avatar
    Choleni
    MVP
    29 days ago

    Hi JRoman.VR​ 🙂

    Do you play games or doing workouts  that makes you sweat a lot? 

    This error often occurs when  sweat/moisture found its way into the headset.

    You can try if using a hairdryer, as shown in the video, can fix your problem..... carefully, don't use heat.

     

    If this doesn't work, look for a repair service like Fix my Oculus - if you are in the US, or google for a similar service in your country.

    If you still have warranty, contact Meta support via email, chat or WhatsApp HERE