Forum Discussion

dexdair.com's avatar
dexdair.com
Honored Guest
2 years ago

Transfer quest 2 data to my brand new one

Hi my son smashed one of his controllers, so I bought him a brand new full system but we don know how to transfer all his data to the new Oculus, can you please help?

 [redacted]

Thank you, [redacted]

8 Replies

  • EveryDay10's avatar
    EveryDay10
    Expert Protege

    Unfortunately there really is no way to transfer data from one meta quest to another, however you are in luck! In most games meta backs up the data up to cloud servers. Just make sure the user is using the same account as the old headset, download the game and wait 10-15 more minutes AFTER downloading the game  [Dont play any games]   In this 10-15 minute Period the data should be restored.

    Please let me know if this doesn't work or any questions. 

    • Michaelkalagian's avatar
      Michaelkalagian
      Honored Guest

      I'm wondering if I buy the quest 3, my quest 2 game data sounds like it will transfer in game but does that mean I have to re-purchase all of the games I already paid for so the data will transfer? There is no way to upload all that to the cloud and just download it back to the quest 3?

      • MetaStoreHelp's avatar
        MetaStoreHelp
        Community Manager

        Hey there again! We just wanted to follow up with you all on the issues you were having with transferring data. If any assistance is still necessary, please let us know at any time. Hope to hear back from you soon! Have a great day!

    • rat_spider's avatar
      rat_spider
      Honored Guest

      Thank you! I'm on my mom's phone, and she said she could get me a meta quest 3 for my bday,or christmas! I have a few questions,what games do you play, and did you make sure to actually do this? And or did it work? And,I do nor know how to sign up on my quest 3, I think you need an email? So, do I put my email on the quest 3 and all my information I need on the quest 3 like on the quest 2? Thanks!

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Howdy there, EveryDay10! Thank you for sharing some ideas on how to link a new headset to an existing account. Please let us know dexdair.com If you still need any additional assistance, please shoot us a private message, and we'll gladly assist you in getting that new headset link added to your account.
     

    Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

  • MetaStoreHelp's avatar
    MetaStoreHelp
    Community Manager

    Heyyy dexdair.com! We just wanted to follow-up with you to see if you were still needing assistance since we noticed that you haven't reached out to us in our PMs just yet. Feel free to reach back out to us if you happen to have any further questions or concerns as we are always happy to help! 

  • I have exactly the same question. I've been looking for an upgrade to the quest 3,  but I am not sure if I have to buy the games again. I have many games that value up to $170, so it would be a bummer to not be able to play them.

    • MetaStoreHelp's avatar
      MetaStoreHelp
      Community Manager

      Hi there Michaelkalagian and z0Mb1e_TG1! We hope you're all having a great day so far! To answer this question, the games belong to your accounts and not to the headset. As long as you log in to your accounts on the new device and set it up using the accounts, you will be able to download the games again without having to repurchase the games. Hope this clears up any confusion you all may have had, but feel free to reach back out to us at any time if you have any other questions or concerns. Have a great day!