Forum Discussion

SpikyBluebird1965's avatar
SpikyBluebird1965
Honored Guest
11 months ago

Trying to contact Support for Meta Quest 3 but can’t verify I own it?

Hello, my Universal Menu isn’t working on my Meta Quest 3 I just purchased SECOND-HAND. I went to contact support but using my account that is already linked through the Meta Horizon app doesn’t reco...
SpikyBluebird1965's avatar
SpikyBluebird1965
Honored Guest
11 months ago

Ahhh that would explain why it wasnt working. I dont have the box so i was using the SN on the headset itself. Since I dont even have that serial number I cant get to page that allows me to see the email to contact, so im still stuck. Thank you for informing me

Choleni's avatar
Choleni
MVP
11 months ago

You can contact support here in the forum to see if they can help.

Send a PM @MetaQuestSupport

Click on their name, then click the "send a message" button.

Good luck🤞