Unable to add Payment Method

Hey guys! We would love to help you guys add a payment method to your account. We do understand its a critical part to enjoy new games. Let's go ahead and start out with some troubleshooting steps.

Please try the following: 

1. Try to add a payment method to the account from the Meta Quest mobile app
   1. If not successful via the App, try by logging into the Meta account website and navigating to Other Settings > Payment Methods.
   2. If not successful, try using a different browser.
       
2. Try adding the payment method from another device completely (another computer, phone, or tablet.)
    
3. Try adding the payment method from within virtual reality by using the headset.
    
4. Try adding the payment method while connected to a different network (another Wi-Fi network or a cellular data connection on a phone, if available).
   • Some non-residential networks may cause this issue. (for example, business, public, government, military, etc.)
   • Certain network security settings may cause this issue, even on residential networks for example, antivirus, firewall, proxy, router-specific settings).

 The following rules apply for all payment methods used on the webstore

• The card must be associated with a billing address
• The card must be able to have funds added/reloaded to it
  • E-cards and virtual Mastercards should work, but most Gift cards do not have this option
• There cannot be purchasing restrictions placed on the card
  • The network cannot have any purchase restrictions to prevent online payments
• Postal codes that do not follow the correct format will result in “invalid postal code”

We hope this information helps and resolves the problem, if not, please let us know so we can assist further.