Unable to add Payment Method
Please help I really want to buy stuff with my cash app card
Forum Discussion
I'm also having this problem -- doesn't seem like chat support know how to fix it, other than saying wait 3-5 days for an internal ticket.
I'm just going to return the headset to Target for a refund I think
Hey there, Sj0101, and thank you for bringing to our attention you're also experiencing issues getting started within the Meta Quest Wallet. While we understand you're working with our chat support, we know being able to have your card saved to the account is essential when making purchases on the go, so we do want to exhaust all our payment options in order for you to fully experience VR.
In the meantime, if you haven't already, another payment option could be to check out our Quest Cash. With this option, a card on file is not required, and you're able to keep money within your Meta Quest wallet and even send funds to those close friends and family in VR with you. As our team continues to look into this concern with you, do let us know if we can be of any assistance along the way!
I'm getting the same issue. It looks more like a service issue on Meta's end, but they do not want to look into it. I see a lot of people in the threads encountering the same issue. While it may work on an earlier version of the mobile app, it may no longer be working on the current build. Meta, please look into your system and verify that there are no issues on your end.
